#9203 – WordPerfect® for Linux®/UNIX Installation Problems

Installation problems are usually related to low disk space or installing on an unsupported platform.

Although we cannot guarantee that the application will run on an unsupported platform, the following troubleshooting steps may help.

Troubleshooting

The most common error is Error: Unable to execute <any of the /tmp/WpTmp/i files>. If this error occurs, you may be on an unsupported platform.

If you are running WordPerfect® 5.2+/6.0 use the following steps: If you are running Corel® WordPerfect® 7 or 8, use the following steps: If all of the above steps fail, try to manually install WordPerfect®:

  1. In a file system with at least 750 MB of free disk space, create a temporary directory called WP. Example: < file system >/WP
  2. Change directory (cd) to the mount point for the CD-ROM drive. Change directory into the WP directory. Type ls and press ENTER.
  3. There should be a file called install.wp in this directory if the CD is mounted correctly. This file must be in lower case and have the complete file name. If the file name appears in all caps or truncates to eight characters, the mount is not correct and installation cannot continue until this is corrected.
  4. From this directory <cdrom_mount_point>/ type the following command:

    tar -cvf <file_system>/WP/wp.tar *

    (<file_system> refers to the directory selected in step 1.) This will create a file wp.tar in the <file_system>/WP directory. This will take several minutes.
  5. Change directory to the <file_system>/WP directory and extract the WP files by typing the following command:

    tar -xvf wp.tar

    This will create a file system identical to the one previously viewed on the CD, including the install.wp file.
  6. Start the WordPerfect Installation Script by typing install.wp.