#9203 WordPerfect® for Linux®/UNIX Installation Problems
Installation problems are usually related to low disk space or installing on an unsupported platform.
Although we cannot guarantee that the application will run on an unsupported platform, the following troubleshooting steps may help.
Troubleshooting
The most common error is Error: Unable to execute <any of the /tmp/WpTmp/i files>. If this error occurs, you may be on an unsupported platform.
If you are running WordPerfect® 5.2+/6.0 use the following steps:
- Verify that you are installing on a supported platform. If you are not, you may want to consider upgrading
- Verify that you are installing with the correct CD
- Make sure that there is enough disk space prior to installing
- 35 40 MB in /tmp
- 100 200 MB in the directory being installed to
df -k Displays disk space by 1024 block
- Verify that you are NOT trying to mount on the same directory to which you are installing
- Verify that you are using the correct mount or tar command
- Mount commands can be found on page 19 of the Installation guide
- Tar commands can be found on page 21 of the Installation guide
Note: The Mount command for SCO OpenServer is:
mount -f ISO9660,lower /dev/cd0/<directory you are mounting to>
- Make sure that the LANG variable is set correctly. LANG=C, LANG=C_C are the most common variables to be used
If you are running Corel® WordPerfect® 7 or 8, use the following steps:
- Verify that you are installing with the correct CD
- The Digital OS (only available for v7.0) is the only one that has a separate CD. If you are running Digital, verify that you have the correct CD for it
- Make sure that there is enough disk space for the installation
- 35 40 MB in /tmp
- 100 200 MB in the directory being installed to
df -k Displays disk space by 1024 block
- Verify that you are NOT trying to mount on the same directory to which you are installing
- Verify that you are using the correct mount command
- Mount commands can be found on page 15 of the Installation guide
Note: The Mount command for SCO OpenServer is:
mount -f ISO9660,lower /dev/cd0/<directory you are mounting to>
- Make sure that the LANG variable is set correctly. LANG=C, LANG=C_C are the most common variables to be used
If all of the above steps fail, try to manually install WordPerfect®:
- In a file system with at least 750 MB of free disk space, create a temporary directory called WP. Example: < file system >/WP
- Change directory (cd) to the mount point for the CD-ROM drive. Change directory into the WP directory. Type ls and press ENTER.
- There should be a file called install.wp in this directory if the CD is mounted correctly. This file must be in lower case and have the complete file name. If the file name appears in all caps or truncates to eight characters, the mount is not correct and installation cannot continue until this is corrected.
- From this directory <cdrom_mount_point>/ type the following command:
tar -cvf <file_system>/WP/wp.tar *
(<file_system> refers to the directory selected in step 1.) This will create a file wp.tar in the <file_system>/WP directory. This will take several minutes.
- Change directory to the <file_system>/WP directory and extract the WP files by typing the following command:
tar -xvf wp.tar
This will create a file system identical to the one previously viewed on the CD, including the install.wp file.
- Start the WordPerfect Installation Script by typing install.wp.